General terms and conditions


General terms and conditions of business, delivery and payment of dosenspezialist gmbh
1 General terms and conditions of business

1.1 Orders will be executed according to the following conditions. Deviating regulations require the written form. Verbal agreements as well as agreements made by telephone are not binding.

1.2 Counter-confirmations of the customer with reference to his terms and conditions of business or purchase are hereby contradicted.

1.3 The prices quoted in the contractor's offer are subject to the reservation that the order data on which the offer is based remain unchanged. The contractor's prices do not include value added tax. The contractor's prices are ex works. They do not include packaging, freight, postage, insurance and other shipping costs.

1.4 The client shall provide dosenspezialist gmbh with all documents required for the creation, such as print films, data carriers, etc., free of charge in accordance with the given specifications, exclusively as duplicates. In case of loss or damage of these documents, dosenspezialist gmbh is liable up to a maximum of the material costs. dosenspezialist gmbh is not obliged to check the production documents delivered by the customer. All tools produced for the execution (e.g. print films, tools etc.) remain the property of dosenspezialist gmbh, even if the customer bears the costs of production.

1.5 The operating items used by dosenspezialist gmbh for the manufacture of the product, e.g. films, lithographs, printing plates, printing screens, matrixes and data carriers, etc., remain the property of dosenspezialist gmbh, even if they are charged separately, and are not delivered.

1.6 The documents and objects listed under points 1.4 and 1.5 are kept for a period of six months for possible repeat orders. If the customer expresses a wish to the contrary, this must be expressly communicated in writing.

1.7 Subsequent changes at the instigation of the customer, including the resulting machine downtime, will be charged to the customer. Subsequent changes are also deemed to be repetitions of test prints requested by the client due to minor deviations from the original.

1.8 Sketches, drafts, sample typesetting, test prints, samples and similar preliminary work initiated by the client will be charged, even if the order is not placed.

1.9 dosenspezialist gmbh has the right to note the company name or any other indication of the origin or manufacturer of the product on the packaging as well as in the printing materials.
2 Terms of delivery

2.1 Dosenspezialist gmbh is entitled to partial deliveries and partial services. Excess or short deliveries of up to 10% are permissible.

2.2 Without consulting the customer, dosenspezialist gmbh is entitled to adjust the order quantity upwards or downwards within reasonable limits and according to the production processes and packaging units known to the customer. The delivered quantity shall be invoiced.

2.3 Promised delivery times will be adhered to as far as possible. A promised delivery date is not to be regarded as an agreement of firm deals, unless this is expressly recorded in writing. We reserve the right of prior sale of items offered in the online shop. Delivery promises are only valid with a written order confirmation by an employee of Dosenspezialist GmbH.

2.4 In case of force majeure, operational disturbances, strikes, lockouts, boycotts, which affect the operations of dosenspezialist gmbh or important sub-suppliers, in case of delayed delivery of raw materials, transport obstacles and other circumstances, on which dosenspezialist gmbh or the buyer has no possibility to influence, the liability of dosenspezialist gmbh does not apply.

2.5 In such cases, neither dosenspezialist gmbh nor the buyer will be in default of delivery or acceptance. In the case of unforeseen events in the sense of the preceding provisions, dosenspezialist gmbh has the right to withdraw from the contract in whole or in part.

2.6 Claims for damages of the buyer or claims from covering purchases or similar due to such a withdrawal are excluded. If dosenspezialist gmbh is in default with the service, the buyer must set an appropriate grace period before he can derive rights from delivery delays.

2.7 Shipment is always at the risk of the buyer, even in the case of freight-free delivery. If the buyer wishes express or express delivery or insurance, the additional costs shall be borne by the buyer, regardless of whether or not this is required. The risk of loss or damage to the goods in transit, as well as the effects of any kind of force majeure, transport blockages and the like, shall be borne by the buyer